Proactive Care, Check-up & Maintenance Relax We Care

RELAX. WE CARE.

#WHATEVERHAPPENS. PROACTIVE CARE, CHECK-UP & MAINTENANCE.

RELAX. WE CARE.#WHATEVERHAPPENS. PROACTIVE CARE, CHECK-UP & MAINTENANCE.

ALWAYS THERE FOR YOU.

BMW is at your side with a comprehensive range of services. With vehicle checks or regular service appointments. Our trained experts take a very close look so that any problems are detected at an early stage and, ideally, damage cannot occur in the first place. Our aspiration is to ensure you of a relaxing ride at all times and Proactive Care is our new service pledge.

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PROACTIVE CARE. OUR SERVICE PLEDGE FOR YOU.

What is Proactive Care Proactive Care, Check-up & Maintenance Woman with Smartphone in hand

We want to be there for you so that urgent issues do not arise. Proactive Care has both a proactive and an advance care function. Real-time analysis of your vehicle data enables service, maintenance or repair requirements to be detected at an early stage. When necessary, you will be contacted via the My BMW App, by e-mail or a message sent directly to your vehicle. If there is an urgent issue after all, you will receive a phone call from a BMW expert. This ensures breakdowns cannot occur in the first place, and that you can relax and continue driving.

YOUR BENEFITS AT A GLANCE.

  • 01 Proactive. Avoidance of possible breakdowns.
  • 02 Individual. Additional needs-oriented service offers.
  • 03 Straightforward. Remote problem solving and maintenance.
  • 04 Professional. Direct assistance from BMW experts, BMW Service Partners and with Original BMW Parts.
  • 05 Free of charge. Included in the BMW ConnectedDrive contract.

PROACTIVE CARE FOR YOUR BMW.

Do you want to benefit from Proactive Care? It’s all very easy. Here you can find out how:

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Functionality Proactive Care Proactive Care, Check-up & Maintenance Woman sitting with hand on steering wheel in BMW vehicle

THIS IS HOW IT WORKS.

  • Sensors read out vehicle data and automatically transfer them to BMW.
  • Any malfunctions are detected early and sorted by urgency.
  • If there is any need for maintenance or repair or a malfunction is present, you will be contacted.
  • Contact takes place either via the My BMW App, by e-mail or directly in the vehicle. In urgent cases, you will receive a phone call.
  • You will receive competent assistance on site, a quick remote response, or an appointment offer with a BMW Service Partner of your choice. The transferred data will enable the workshop to make specific preparations and order any spare parts needed.   
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Requirements Proactive Care Proactive Care, Check-up & Maintenance Woman sitting at table with smartphone in hand and BMW vehicle in background

REQUIREMENTS.

Your checklist for Proactive Care:

  • Active BMW ConnectedDrive contract.
  • Consent to the current BMW ConnectedDrive conditions.
  • Technical activation in the vehicle (Smart Maintenance and/or Ensure Mobility).
  • Completion and release of your contact data in the BMW ConnectedDrive profile.
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BMW VEHICLE CHECKS AND MAINTENANCE.

BMW vehicle checks and maintenance hand on BMW bonnet

Proactive Service starts with regular maintenance and vehicle checks. These activities represent one of the key pillars in the avoidance of damage and early detection of problems. This is why our experienced BMW Service specialists carry out a rigorous check of your vehicle. Whether seasonal vehicle checks, servicing for brakes, windscreen or wheels and tyres – in every check and maintenance operation we make sure that the sheer driving pleasure with your BMW remains at the highest level.

VEHICLE CHECKS BY THE PROFESSIONALS.

Only an expert vehicle check can give you the certainty that your vehicle is in a perfect condition. Our service specialists inspect your BMW very carefully and remedy any defects. They provide you with expert advice and recommend precisely the vehicle check that your BMW requires. According to needs, the following vehicle checks can be carried out.

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THE BMW VEHICLE CHECKS.

  • BMW Spring Check
  • BMW Winter Check
  • BMW Climate Check
  • BMW Holiday Check

ALL-ROUND RELIABILITY: WHEELS AND TYRES SERVICE.

The BMW Wheels and Tyres Service ensures that tyres, wheels, and chassis components are perfectly tuned to each other. Our BMW Service specialists recommend the optimum tyres for your vehicle with BMW tyre marking. Only these tyres match our strict quality standards. It goes without saying that you can rely on our professional service for changing, inspecting, maintaining, and storing your tyres, whether for spares or complete wheel sets.

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AN OVERVIEW OF WHEELS AND TYRES SERVICES.

  • Original BMW Complete Wheel Sets: ideal for your BMW
  • Original BMW wheels and tyres change: professional, reliable, cost-conscious
  • Original BMW tyre storage: care included
BMW Service Check-up and Maintenance

BMW Maintenance: that pleasant feeling of safety.

Regular servicing of your BMW ensures you enjoy that ideal safety and driving sensation. The innovative CBS (Condition Based Service) maintenance system plans operations such as oil changes or inspections in an individual and needs-based manner. If you have provided your consent to Proactive Care, only the relevant vehicle data will be transferred directly to your BMW Service Partner. They will then contact you proactively to arrange a service appointment with you.
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BMW brake service Check-up and Maintenance BMW employee checks the brakes of a BMW vehicle

BMW brake service.

The brakes are the safety components of your BMW subjected to the most strain. Our service examines the brakes together with the brake discs and pads as well as the brake fluid so that everything is returned to a perfect condition.
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BMW windscreen repairs BMW Check-up and Maintenance BMW employee repairing the windshield of a BMW vehicle

BMW windscreen repairs.

Minor glass damage in the windscreen is almost a fact of life if you drive a lot. Such damage is annoying – and can become dangerous. However, our experience shows that up to 70 per cent of all glass damage can be repaired without great effort. Simply, swiftly and cost-effectively. Specially trained BMW Service experts carefully examine all glass damage and remedy it quickly and reliably with the BMW windscreen repair in customary BMW quality.
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ADDITIONAL BMW SERVICES FOR YOU.

BMW Service BMW employee advises a customer

The full scope of BMW Service.

Explore our other attractive service offers and find the perfect service – for your BMW model, for your individual needs and for carefree sheer driving pleasure.
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BMW Service Inclusive Man standing on stony elevation in front of a BMW vehicle with water in the background

BMW Service Inclusive.

Tailor-made offers for long-term maintenance services at a fixed price.
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BMW Value Service Man and woman standing on driveway next to BMW vehicle

BMW Value Service.

Attractive offers for BMW models aged five years or older.
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My BMW App Woman on street with smartphone in hand and BMW vehicle in background

My BMW App.

An easy way to manage maintenance and service appointments as well using the My BMW App.
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FAQ: FREQUENTLY ASKED QUESTIONS.

  • What is Proactive Care?
  • Why do I need to update my data for Proactive Care?
  • What is CBS (Condition Based Service)?
  • Why should I have my windscreen replaced by BMW?