Our tool for managing your permission to our use of cookies is temporarily offline. Therefore some functionality is missing.
CONTACT BMW SOUTH AFRICA.
BMW Customer Service.
At BMW South Africa, we strive to deliver exceptional service - your experience is of the utmost importance to us.
Please don’t hesitate to contact us with any queries, questions or comments.
General Queries
Telephone
0800 600 555
E-mail
Online Vehicle Sales: customer.infoservice@bmw.co.za
General Vehicle Enquiries: customer.service@bmw.co.za
Operating Hours
BMW South Africa
Monday - Friday: 07:00 - 18:00
Saturdays: 08:00 - 13:00
Sundays and Public Holidays: Closed
Physical address
1 Bavaria Avenue, Ext. 17, Randjespark, Midrand, 1685
BMW Financial Services
Telephone
0800 600 555
WhatsApp
0713 255 419
E-mail
customer.service@bmwfinance.co.za
Operating Hours
Monday - Friday: 08:00 - 18:00
Saturdays, Sundays and Public Holidays: Closed
Physical address
1 Bavaria Avenue, Ext. 17, Randjespark, Midrand, 1685
BMW Insurance
Enjoy insurance products tailored to the unique requirements of a BMW owner.
BMW Comprehensive Insurance
Telephone
0860 100 269
Email
Request a quote: BMW.Insurancesales@bmwfinance.co.za
Amendments to Active Policies: BMW.Comp@bmwfinance.co.za
Claims: BMW.Compclaims@bmwfinance.co.za
BMW Credit Protection, Tyre Cover, Care and Cosmetic Repair, Top Up and Extended Warranty Insurance
Telephone
0860 100 269
Email
Request a quote: BMW.vapsinsurancesales@bmwfinance.co.za
Amendments and Claims to Active Policies: VAPS.BMW@bmwfinance.co.za
BMW ConnectedDrive
Do you have a question or query about BMW ConnectedDrive? Our dedicated team of experts are waiting to assist you.
Telephone
0800 627 771
E-mail
Operating hours
08:00 am – 20:00 (Monday to Friday)
Find a BMW Retailer or Approved Repair Centre
Looking for your nearest BMW Retailer or BMW Approved Repair Centre? You’re in the right place.
BMW On-Call/ Roadside Assistance
Save our number for 24/7 roadside assistance from BMW trained technicians.
Telephone
0800 600 777
Operating hours
24-hour assistance, 365 days a year
Supplier Partnership Enquiry
If you would like to contact the Purchasing Department at BMW South Africa for a business proposal and service profile submission, please send an email to contactpurchasing@bmw.co.za
Complaints
If you have any feedback on your experience with BMW, please don’t hesitate to get in touch.
Telephone
0800 600 555
E-mail
Escalations
Are you still not satisfied with how your complaint was managed?
Operating hours
07:00 – 19:00 (Monday to Friday)
Data Privacy Queries
You can request any information that BMW South Africa has about you through the following channels. If you would like to obtain a copy of your personal information held by BMW South Africa, please review our PAIA Manual.Telephone
0800 600 555
E-mail
Information Officer
Should you believe that BMW SA has utilised your personal information contrary to Applicable Laws and would like to lodge a complaint with the Information Regulator, you can use the contact details listed below:
Telephone
012 406 4818
E-mail
Fax
086 500 3351