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CONTACT BMW SOUTH AFRICA.
BMW Customer Service.
At BMW South Africa, we strive to deliver exceptional service - your experience is of the utmost importance to us.
Please don’t hesitate to contact us with any queries, questions or comments.
General Queries
Telephone
0800 600 555
E-mail
Online Vehicle Sales: customer.infoservice@bmw.co.za
General Vehicle Enquiries: customer.service@bmw.co.za
Operating Hours
BMW South Africa
Monday - Friday: 07:00 - 18:00
Saturdays: 08:00 - 13:00
Sundays and Public Holidays: Closed
Physical address
1 Bavaria Avenue, Ext. 17, Randjespark, Midrand, 1685
BMW Financial Services
Telephone
0800 600 555
WhatsApp
0713 255 419
E-mail
customer.service@bmwfinance.co.za
Operating Hours
Monday - Friday: 07:00 - 18:00
Saturdays, Sundays and Public Holidays: Closed
Physical address
1 Bavaria Avenue, Ext. 17, Randjespark, Midrand, 1685
BMW Insurance
Enjoy insurance products tailored to the unique requirements of a BMW owner.
BMW Comprehensive Insurance
Telephone
0860 100 269
Email
Request a quote: cccbmwnew@psg.co.za
Amendments to Active Policies: cccbmwamend@psg.co.za
Claims: NewClaims@psg.co.za
BMW Tyre Cover, Top Up and Extended Warranty Insurance
Telephone
0860 100 269
Email
Request a quote: bmwfsreferrals@innovation.group
Amendments and Claims to Active Policies: bmw@innovation.group
BMW Care and Cosmetic
Telephone
0860 100 269
Email
Request a quote: salessupport@motovantage.co.za
Amendments and Claims to Active Policies: claimsmotosupport@smartuma.co.zaBMW ConnectedDrive
Do you have a question or query about BMW ConnectedDrive? Our dedicated team of experts are waiting to assist you.
Telephone
0800 627 771
E-mail
Operating hours
08:00 am – 20:00 (Monday to Friday)
Find a BMW Retailer or Approved Repair Centre
Looking for your nearest BMW Retailer or BMW Approved Repair Centre? You’re in the right place.
BMW On-Call/ Roadside Assistance
Save our number for 24/7 roadside assistance from BMW trained technicians.
Telephone
0800 600 777
Operating hours
24-hour assistance, 365 days a year
Supplier Partnership Enquiry
If you would like to contact the Purchasing Department at BMW South Africa for a business proposal and service profile submission, please send an email to contactpurchasing@bmw.co.za
Complaints
If you have any feedback on your experience with BMW, please don’t hesitate to get in touch.
Telephone
0800 600 555
E-mail
Escalations
Are you still not satisfied with how your complaint was managed?
Operating hours
07:00 – 19:00 (Monday to Friday)
Data Privacy Queries
You can request any information that BMW South Africa has about you through the following channels. If you would like to obtain a copy of your personal information held by BMW South Africa, please review our PAIA Manual.Telephone
0800 600 555
E-mail
Information Officer
Should you believe that BMW SA has utilised your personal information contrary to Applicable Laws and would like to lodge a complaint with the Information Regulator, you can use the contact details listed below:
Telephone
012 406 4818
E-mail
Fax
086 500 3351