• Promotion of Access to Information Act.

    In the interests of compliance with the South African Promotion of Access to Information Act, BMW Financial Services offers you the opportunity to: review the relevant manual prepared by the company; review the prescribed fees associated with requesting the information outlined in the manual, and to print a form to be completed and faxed to BMW Financial Services should you wish to request this information. Request for access forms should emailed to legal.compliance@bmwfinance.co.za. Payment for these records should be made to BMW Financial Services before a request for access can be fulfilled.

  • E-mail legal disclaimer.

    E-mail legal disclaimer

    1. This message and any attachments are confidential and intended solely for the addressee. If you have received this message in error, please notify the sender at the specific BMW Financial Services company, from which this message emanates, immediately. Any unauthorised use, alteration or dissemination is prohibited.

    2. BMW Financial Services (South Africa) (Pty) Ltd (Registration Number 1990/004670/07), accepts no liability whatsoever for any loss whether it be direct, indirect or consequential, arising from information made available and actions resulting there from.

    3. Please note that BMW Financial Services (South Africa) (Pty) Ltd only bind themselves by way of signed agreements. 'Signed' refers to a hand-written signature, excluding any signature appended by 'electronic communication' as defined in the Electronic Communications and Transactions Act, no. 25 of 2002.

  • Directors List.

    BMW Financial Services (South Africa) (Pty) Ltd with the following particulars:

    Board of Directors:

    C Kalinke* (Chairman),
    L C Prevost (Managing Director),
    A M Koser* (Finance Director),
    T J Abbott** (Director)


    BMW Financial Services (South Africa) (Pty) Ltd
    BMW Group Company

  • The National Credit Act.

    National Credit Act (NCA) FAQ's.
    BMW Financial Services (South Africa) (Pty) Ltd is a Registered Credit Provider (NCRCP2341)

    1. What is the main purpose of the NCA?

    • To protect the consumer by preventing over-indebtedness and prohibiting reckless lending by credit providers;

    • To regulate the credit industry in South Africa.


    2. What happens to the previous credit legislation?
    The NCA replaces the Credit Agreements Act and the Usury Act.

    3. Does the NCA apply to me?
    The NCA has been designed to protect all natural persons (you and me), and certain juristic persons. A juristic person is defined as a CC (Closed Corporation), a Trust, or a Pty Ltd.

    4. When will I not enjoy the protection of the NCA?
    When a consumer enters into a Rental Agreement, or a FML (Full Maintenance Lease).

    5. How does the NCA affect the cost of an application?
    Every cost, service fee and the interest must be clearly detailed on the Quotation and Pre-Agreement Statement that a consumer gets from a credit provider.

    6. What information must I provide to apply for credit?
    In order to apply for credit, a consumer must provide full personal details, full disclosure of all existing credit agreements, income and expenditure. All information must be complete and accurate.

    7. Can I be forced to complete income/expenditure statement in any way?
    The NCA requires the client to provide full and accurate information to the credit provider.

    8. What do I do if I lose my contract and require a copy of this document?
    Please contact the credit provider and they will supply a copy of the original at no additional cost within 20 days of the request. All copies requested within the first year of the contract being signed will be provided free of charge.

    9. Can I add a Short Settlement Amount to my contract?
    A Short Settlement Amount is the amount outstanding on a vehicle finance contract after settlement of the vehicle. In terms of the NCA, it does not form part of the asset.

    10. Do I have to divulge any future or current contingent liabilities which I may have, for example surety obligations for other legal entities debts?
    Yes, all current and future obligations and contingent liabilities must be disclosed at the application stage.

    11. Do I have the right to confidential treatment?
    The NCA provides access to consumer′s information to the following agencies:

    • The credit provider;

    • Debt counsellors;

    Credit bureaux;

    • The Tribunal; and

    • The Regulator.

    This information may only be used in the following circumstances:

    • That which is specifically permitted in NCA;

    • A report or release that provides information to the consumer only.


    12. How does the NCA affect my existing contract?

    • The NCA is retrospective in certain respects and hence credit agreements entered into before the 1st June 2007 will fall within the ambit of the Act in these respects;

    • Debt re-organization would be available to consumers who would require it and early termination fees are only applicable to large agreements.


    13. Does the NCA require me to provide POI for every deal I process or does the 3 months rule still apply?
    Proof of Income (POI) must be provided for each separate application.

    14. Can I finance over more than 5 years?
    It is recommended that the finance be done over a maximum of 60 months.

    15. I do not receive a car allowance; can I lease my vehicle and have a balloon payment?

    16. Will I be able to finance motorcycles over 5 years with no deposit?
    Yes, this can now be done.

    17. How does incomplete / incorrect information provided on the application affect the protection provided by the NCA?
    Incorrect information provided to a credit provider may lead to the consumer not being protected by the NCA in certain respects.

    18. What is the NCA contact number?
    The National Credit Regulator (NCR) handles complaint with regards to NCA compliance.
    Their contact details are as follows:

    • Tel: 0860 627 627

    • Email: complaints@ncr.org.za

    • Website: www.ncr.org.za
  • Conflict of Interest Policy.

    In compliance with the General Code of Conduct for Authorised Financial Services Providers and Representatives, this notice serves to inform you that the BMW Financial Services Conflict of Interest Management Policy may be obtained through contacting the Legal and Compliance department on legal.compliance@bmwfinance.co.za.

  • FAIS.

    FAIS Disclosure Notice.

    BMW Financial Services (South Africa) (Pty) Ltd is an Authorised Financial Services Provider, FSP 4623

  • Protection of Personal Information Act.

    The Protection of Personal Information Act (“POPI”) governs all aspects of processing of Personal Information. POPI gives effect to the constitutional right to Privacy and provides for eight conditions for lawful processing of Personal Information. POPI establishes certain rights and remedies in safeguarding Personal Information.

    SP 4623For any information pertaining to BMW Financial Services Privacy Policy and Practises, please contact:

    Name: Andreas Koser
    Physical Address: 1 Bavaria Avenue, Randjespark, Ext 17, Midrand 1693.
    Postal Address: P.O. Box 2955, Pretoria 0001
    Contact Number: 0800 600 555

BMW Financial Services (South Africa) (Pty) Ltd. is an Authorised Financial Services & Registered Credit Provider NCRCP2341.

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