BMW COVID-19

FREQUENTLY ASKED QUESTIONS.

In these unprecedented times, we would like to remind our valued customers that we are here for you and ready to attend to your queries during the COVID-19 lockdown period. As you might expect, we are receiving higher than normal volumes of customer enquiries at this time. For answers to the most frequently asked questions, such as those regarding finance agreements please see below:

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FREQUENTLY ASKED QUESTIONS.

GENERAL

  • What can I do to keep my BMW clean and virus-free?
  • How can I protect myself?

BUYING ONLINE & TEST DRIVES

  • Can I still book a test drive?
  • Can I buy a BMW online?
  • I need help with my order, who do I call?
  • I’d like to trade-in my current vehicle. What do I do?

FINANCE AND INSURANCE

  • Will I be able to take a payment holiday?
  • What is the impact of a payment holiday on my contract?