The intelligent emergency call guarantees fast, targeted assistance round-the-clock as well as support from trained staff, even when they're abroad.
If an accident takes place involving the activation of an airbag or the belt tensioners, an intelligent emergency call is automatically issued. Relevant details such as the exact position of the car, the severity of the accident and the possible risk of injury to occupants are transmitted to the BMW Call Centre via the car’s built-in SIM card, i.e. independent of a private mobile phone.
The BMW Call Centre will inform the nearest rescue coordination centre and provide assistance over the phone until the rescue services arrive. The emergency call can also be triggered manually in case other road users require help, for example.