Whether you’re looking for a hotel room or a restaurant reservation – the BMW call centre agents are ready to help you 24 hours a day, seven days a week.
Have you always wanted to know what it feels like to have your own personal butler? This is your opportunity: Enjoy a very special kind of service – BMW ConnectedDrive Concierge Services .
At the touch of a button you are put through to our BMW Call Centre agents who are available to you as "personal assistants" while you are on the road.
Whether you’re looking for a particular restaurant or an on-duty pharmacist - the BMW Call Centre agent is there to help and can send address details directly to your navigation system if you wish. The agent will also find the nearest cash dispenser for you or book a hotel room. The Concierge Services operate independently of your mobile phone and are available to you at home and abroad round the clock, seven days a week at no extra cost. ConnectedDrive Services is required in order to use this function.
Control your car from your phone.
With Remote Services and the free My BMW Remote app (available in the Apple™ App Store and Google™ Play Store), various vehicle-related functions, such as the auxiliary heating and locking or unlocking the car, can be operated remotely via the internet.
The direct transmission of destination addresses is also possible via an online search powered by Google™. In addition, the car's location can be shown within a radius of 1.5 km. In order to use the functions, you require ConnectedDrive services and you will also need to activate the service in the customer portal.